Aresco of Tidewater - Logo

Restoring Your Home, One Step At A Time

FAQs

Aresco of Tidewater

Have a property restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Will my insurance cover this?

    Unfortunately, we cannot make the determination of what is a covered loss. This is the responsibility of the insurance carrier and the interpretation of the policy language. It is illegal in Virginia for anyone not licensed as an insurance agent or adjuster to interpret insurance policy language. However, when you need an estimate from a water damage company in Virginia Beach, VA, give Aresco of Tidewater a call!

  • I filed an insurance claim; how do I know if my insurance will cover the full cost?

    Our estimator and project manager will work directly with your insurance carrier’s adjuster to determine coverage before a significant demo is performed. There is most likely a clause in your policy that allows the insurance carrier a right to inspect before a significant demo is performed. We typically get approval for a demo from the insurance carrier before the inspection in the form of a waiver. When our water damage company in Virginia Beach, VA cannot start work right away, we will stabilize the loss while we wait for the arrival of the adjuster.

  • What should I do immediately after discovering water damage?

    If possible, turn off the water source and contact a professional water damage company in Virginia Beach, VA. Remove valuables and personal items from the affected area to prevent further damage.

  • How long does water damage restoration take?

    The restoration process can take anywhere from a few days to several weeks, depending on the extent of the damage, based on our experience. An initial assessment from an expert water damage company in Virginia Beach, VA will give a better estimate.

  • Can water damage cause mold growth?

    Yes, mold can start growing within 24 to 48 hours after water exposure, according to the EPA. That’s why it’s crucial to hire a water damage company in Virginia Beach, VA to address water damage as soon as possible.

  • Is water damage covered by insurance?

    Coverage depends on your policy and the cause of the water damage. Sudden and accidental events, such as burst pipes, are often covered, but gradual issues like leaks might not be. Contact your local water damage company in Virginia Beach, VA for more information.

  • What types of water damage are there?

    Our experts categorize water damage into three groups: clean water, grey water, and black water. Each requires different handling from an expert water damage company in Virginia Beach, VA.

  • Can I clean mold myself?

    Small patches of mold on non-porous surfaces can be cleaned using household cleaners. However, larger infestations or mold in porous materials should be addressed by a professional water damage company in Virginia Beach, VA.

  • How do you clean up after a fire?

    Fire damage cleanup involves removing debris, soot, and smoke, as well as repairing structural damage. Professional services often include deodorizing and restoring items affected by smoke. When you need a reliable smoke, fire, or water damage company in Virginia Beach, VA, call the team at Aresco of Tidewater.

  • Is smoke damage covered by insurance?

    Yes! Most homeowner's insurance policies cover fire and smoke damage, but coverage details vary. It’s important to document all damage and notify your insurance company promptly. For help from an expert smoke and water damage company in Virginia Beach, VA, call us today!

Share by: